Becoming the Leader of Your
Dreams!
Nancy Ogilvie
www.Inspiring-Results.com
Do you want
this to be the year you lead your business or organization to truly inspiring
results? The year that you engage your staff in creating the organization of
your dreams together? You can achieve these goals more quickly and easily by
developing yourself as an appreciative leader.
So whatÕs different
about an appreciative leader? HereÕs a provocative distinction: appreciative
leaders deliberately stop solving problems and focus instead on ways to build
on successes. When traditional leaders focus on solving problems, theyÕre
necessarily focusing on what people are doing wrong Ð a potentially
demoralizing approach. Appreciative leaders focus their primary attention on
what people are doing right and finding ways to do that more Ð an empowering approach.
For
example, suppose you want better customer service in your organization.
Traditional leaders might analyze customer complaints to determine whatÕs going
wrong and find ways to fix the problem. An appreciative leader engages
employees in identifying best practices Ð examples of exceptional customer
service Ð and finding ways to share them so everyone begins using them.
When leaders
focus on strengths and whatÕs working well, people feel energized and inspired.
They commit to looking for new ways to do things even better. They become more
resilient and adaptable, ready to take on any challenge. As a result, you lead
your organization to capitalize quickly on opportunity and achieve greater
success and impact in the community. And everyone finds greater personal reward
and meaning in their work to boot!
Beginning
the Shift to Appreciative Leadership
Even if an
appreciative approach makes great intuitive sense to you, making the shift can
be surprisingly challenging. One good place to begin is to clearly identify your
individual and organizational strengths Ð your positive core.
Your
positive core is the skills, characteristics and values that make you uniquely
who you are. Individuals, teams and organizations all have a unique positive
core. When youÕre working from your positive core, you naturally have
tremendous energy and creativity for your work. It is innately joyful and
rewarding, even though it may be extremely challenging.
Understanding
your positive core at the individual, team and organizational levels is the
foundation of appreciative leadership. By engaging people in conversations
about their positive core, you connect as people and build quality
relationships that will hold you together through thick and thin. You learn
from each other, increasing your individual and collective capability. You
leverage your collective strengths to achieve truly inspiring results more
quickly and easily.
Focusing
and Building on Your Positive Core
So how might you begin these conversations about your
positive core as individuals, a team, an organization? Here are some specific
tips that can be applied at any level:
1.
Engage
in exploration of your core values, individually and collectively. Talk about times in your work when
you knew you made a difference or times when your work felt particularly
meaningful or rewarding. Reflect together on what these stories reveal about
the values that are important to you.
2.
Share
Òhigh pointÓ stories.
When have you been at your very best as an individual? When has your team been
at its very best? Your organization as a whole? When have people accomplished
more than they thought they could? Look for patterns and themes that reveal the
core values, skills, and gifts of your individual and collective positive
cores.
3.
Share
best practices.
When an individual has a success, invite him/her to share what worked with
others so everyone has an opportunity to learn from the experience. When the
team has a success, spend some time reflecting together on what contributed to
your accomplishment so you can repeat it (and share it with others as
appropriate).
4.
Ask
positive questions. Invite people to explore positive
possibilities for the future instead of dwelling on problems in the past. For
example, if you find yourselves complaining about a team not cooperating with
you, ask a positive question about times when youÕve experienced exceptional
cooperation. Reflect on the positive possibilities you want to create with the
other team, and then communicate them.
5.
Value
rather than evaluate. Whenever you need to
evaluate (people or projects), start with identifying the things that worked
well. Identify new ways to use those identified strengths. And finally,
generate a list of wishes or hopes for the next time Ð what you learned, what
you would do differently.
Trying one or more of these tips will get you started in the
adventure of becoming an appreciative leader. Be patient with yourself Ð itÕs a
journey rather than an overnight change. And like the proverbial pebble dropped
in the pond, taking small steps will send ripples through your workplace. The
rewards for your effort will be extraordinary Ð you can make this the year of leading your
organization to truly inspiring results!